Privacy Policy

1. Introduction

Eastern States Medical (website address: https://easternstatesmedical.com) values your trust and is committed to protecting your privacy. We provide personalized medical and wellness services, including weight loss programs, hormone therapy, and regenerative health solutions. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services. By using this website, you agree to the practices outlined in this policy.

2. Data Collection

Information We Collect

We may collect personally identifiable information such as your name, email address, phone number, and any other details you voluntarily submit via forms on our site. We also collect non-identifiable demographic data such as ZIP code, gender, age range, and preferences.

Additional technical data—such as your IP address, browser type, referring pages, and device type—is automatically collected to improve the functionality and security of our website.

Registration & Contact Forms

When you fill out a contact form, schedule a consultation, or request information, your submitted data (name, email, phone, message content) is securely sent to our internal email and used to support your request, provide service updates, appointment reminders, and occasionally, marketing communications. This information is never sold or shared with third parties.

Google Analytics

We use Google Analytics to better understand how users interact with our site. No personal data is stored—only anonymized traffic and usage statistics. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Tool.

Use of Personal Data

We may use your personal information for:

Identity verification
Appointment confirmations and reminders
Customer support and service-related communications
Program updates, offers, and relevant wellness content
Customizing your website experience

3. Messaging Consent

By completing a lead form, appointment request, or contact form on our website, you consent to receive communications from Eastern States Medical. These may include appointment confirmations, service updates, or marketing messages.

Opting Out:
You can opt-out at any time by replying STOP or UNSUBSCRIBE to any message. Your request will be honored promptly and without charge.

4. Embedded Content

Some pages may feature embedded content such as YouTube videos or Instagram feeds. These platforms may collect data, use cookies, or track interactions, just as if you visited their websites directly.
We encourage you to review their respective privacy policies:

5. Cookies

Our website uses cookies to enhance user experience, remember preferences, and track website performance. These cookies do not contain personally identifiable information. You may disable cookies in your browser settings if preferred.

6. Who Can Access Your Data

If you are not a patient or haven’t submitted any forms, no personal data is collected beyond standard website analytics.
If you are a patient or have submitted your information via a form, your data can be accessed only by:

System administrators
Authorized medical staff

7. Third-Party Access

We do not share, sell, or lease your personal information to third parties. Your data is used strictly for the purposes outlined in this policy. No mobile information will be shared with third parties/affiliates for marketing /promotional purposes. Information sharing to sub contractors in support services is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8. Data Retention

We retain form submissions and contact data to ensure appointment tracking, follow-ups, and customer support. If you wish to have your information removed, you may contact us at info@easternstatesmedical.com.

9. Security Measures

Our website uses secure SSL/HTTPS protocols, and all patient communications are handled in accordance with HIPAA-compliant standards. We take the protection of your personal data seriously and implement safeguards to prevent unauthorized access.

10. Your Data Rights

You may request to:

View the personal data we have collected about you
Correct or update your information
Request deletion of your data (except for information we are legally required to retain)

To make such requests, please email info@easternstatesmedical.com.

11. External Links & Third-Party Websites

Our website may include links to third-party websites. Eastern States Medical is not responsible for the privacy practices or content on these sites. We encourage users to review the privacy policies of any third-party websites they visit.

12. Legal Disclosure of Information

We may disclose your information if legally required, or if we believe in good faith that such disclosure is necessary to comply with legal processes or protect the safety, rights, or property of Eastern States Medical, our users, or the public.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
info@easternstatesmedical.com
603‑227‑6811

Last updated: August 1st, 2025.